Cancellation & Refund Policy

Monthly memberships renew automatically at the price and frequency shown at checkout until canceled. Your payment method may be charged at the start of each new billing period.

You may cancel through any cancellation option available in your member account or by emailing lumina.membership@gmail.com. Please send your request before your next billing date and include the email address connected to your membership so we can locate the correct account.

Cancellation prevents future renewals. Unless access is ended for a serious policy violation, you may continue using the membership through the end of the period you already paid for.

A 30-day pass is a one-time purchase and does not automatically renew. Access expires at the end of the stated pass period unless you purchase another pass or membership.

Because access to private digital content and community features begins promptly after purchase, payments are generally nonrefundable once access has been provided, except where a refund is required by law or expressly approved by Lūmina.

A failed, reversed, disputed, or charged-back payment may pause or end access while the payment is reviewed. Contact us first if you believe a charge is incorrect so we can investigate and try to resolve the issue.

We will respond to cancellation and refund questions as soon as reasonably possible. Bank or card processing times are controlled by the payment provider and may take additional business days after an approved refund is issued.

Questions about a renewal, cancellation, access period, or refund request may be sent to lumina.membership@gmail.com.